Engage is a field solutions business, currently conducting over 25,000 visits to people and property every month. We are a technology driven, innovative field services provider working across many industries from Utilities, Financial Services and Public Sector to name a few.
Our team of employed and self-employed agents, all using our bespoke handheld technology, cover the whole of the UK including both Northern Ireland and the Republic of Ireland as well as the Islands off the mainland UK.
Engage delivers an evidenced based solution to our clients, capturing photographs, signatures, visit GPS location and all the required information from each visit as well as audio recording each visit thanks to our VARS technology.
Acting as your eyes and ears, gathering and collating information, reconnecting people to people and attending appointments to complete and collect important documentation.
Our reconnect service provides our clients with a real solution to engage with those difficult to contact customers. Upon successfully connecting with your customer, our hand-held technology enables us to voice record all site visits and transfer a live call to complete a successful resolution.
Field Services Team
Engage provide specialist Field Agent Services covering the whole of the UK
In addition to standard services specific to certain market sectors such as Utilities and Finance, we also provide bespoke solutions to any sector or client who require a personal visit to their customer's property, residential or commercial, in order to resolve any situation.
With over 25 years’experience and a field force of over 800 agents, Engage are a leader in their field constantly providing best in class performance and data quality.
We believe our data drives Client optimisation and strategy, which ultimately places the customer at the heart of our Clients business, ensuring the fair treatment of customers. Engage endeavours to deliver best practise at all times.